(951) 506-2200 | 27536 Ynez Rd., Suite F13, Temecula Town Center, Temecula, CA 92591 | We Currently Ship In the US Only

Shipping

Shipping

All orders are sent by United States Postal Service at a flat rate.  Orders of $200 or more are free, unless otherwise indicated during a special promotion.  Standard shipping typically takes on average between 3-10 business days depending on your location.  In the event that you need expedited shipping please contact by email: shop@designsonavine.com.
Shipping and handling charges are not refundable. Packages that arrive damaged may be denied. If any returns do not meet these requirements, you will be contacted and the items will be returned to you immediately. We reserve the right to refuse a store credit if the items have any signs of wear, alterations, misuse or damage.
Please contact our customer service if you have any questions Shop@designsonavine.com.

Timeline

When will my order ship?
Orders with Ground Shipping typically take 1-2 business days to be processed and shipped. Expedited orders placed before 11:00 a.m. PST (2:00 p.m. EST) will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
 
Do you offer Expedited Shipping?
Yes! We offer Expedited Shipping options to ensure you receive your  orders when you need it. All expedited orders confirmed before 11:00 a.m. PST (2:00 p.m. EST) will be processed the same day pending credit card verification. Please note the day your order is packed and shipped is not counted as a day in transit.
 
Expedited Shipping is only valid for orders shipped within the United States. Please contact customer care if you would like an expedited shipping quote for Alaska or Hawaii.
 
Overnight Shipping $25
Second Day Air $20
   
Expedited orders will arrive within the number of business days designated by your shipping selection. To determine shipping days, begin with the first business day after your order is shipped.
  • Orders placed before 11 a.m. PST (2 p.m. EST) will be shipped out the same day. Orders placed after 11 a.m. PST (2 p.m. EST) will be processed and shipped the following day.
 
How can I track my order?
Once your order has shipped, you will be emailed a tracking number. Tracking will be available the day after your order is shipped out. You can view the progress by tracking your package at usps.com.